Users and extensions
Give staff an extension and approved calling options across supported desk, desktop, web or mobile clients.
39T 3CX partner
3CX designed, migrated and supported properly.
Give office, remote and mobile users one managed business communications platform, with call handling designed around the organisation rather than a generic template.
3CXBusiness communications platform
- Partner-led planning and licensing
- New deployment or existing-system review
- Migration, testing and number porting
- Managed changes, updates and support
Useful business features
Build the call journey around customers and staff.
Feature availability depends on the selected 3CX edition, current vendor specification and agreed configuration.
Call queues and groups
Route calls to teams, overflow destinations, voicemail and alternative locations.
Business hours
Use opening times, holidays, announcements and out-of-hours handling to keep callers informed.
Auto-attendant
Guide callers to the right team with a clear interactive voice response menu where appropriate.
Reporting and recording
Configure reporting and call recording where licensed, required and lawful for the organisation.
Managed administration
Add users, change routing and maintain the platform through an agreed support process.
A controlled migration
Protect the telephone numbers customers already know.
Number porting is often the most sensitive part of a phone-system change. 39T checks the account details, number ranges, losing provider and dependencies before setting a cutover plan.
- Audit users, numbers, DDIs and call flows
- Confirm compatible devices and replacement needs
- Build and test the system before porting
- Coordinate training, cutover and post-migration support
One change plan
Platform, devices, connectivity and trunks are considered together.
01Audit02Build03Test04Port
Complete the solution
Pair 3CX with properly selected devices and a managed telephone service.
Network-ready voice
Good call quality starts before the phone rings.
39T can review bandwidth, network switching, Power over Ethernet, voice separation, Wi-Fi calling considerations, firewall policy and continuity options as part of the deployment.
View the complete phone service3CX FAQs
Planning a supported deployment.
Is 39T a 3CX partner?
Yes. 39T provides 3CX design, licensing, deployment, migration and ongoing support. The exact product edition and deployment model are confirmed during the proposal.
Can 3CX support remote and hybrid workers?
3CX can provide approved desktop, web and mobile calling options alongside supported desk phones, subject to the selected licence, configuration and security policy.
Can you migrate our existing numbers and call flows?
Yes. 39T can document the existing setup, arrange eligible number ports, recreate call routing and coordinate a staged cutover.
Can 39T support an existing 3CX system?
Potentially. We first review the licence, version, hosting, backups, trunks, handsets, security and administrative access before agreeing support.